Privacy Policy

Mongarnet, as Data Controller, informs you that, in accordance with Regulation (EU) 2016/679, of April 27, (RGPD) and LO 3/2018, of December 5, on data protection and guarantee of digital rights (LOPDGDD), we will treat your data as we reflect in this Privacy Policy.

1. Data Controller

  • Name: Mónica Batlle Vela (hereinafter “Mongarnet”)
  • Postal address: Calle Ravella, 2B, 4º 1ª, 08021, Barcelona
  • ID: 53867480P
  • Email: hello@mongarnet.com
  • Domain name: www.mongarnet.com

Personal data will be controlled by Mongarnet, with DNI 53867480P with address at Calle Ravella, 2B, 4º 1ª, 08021, Barcelona, ​​Spain.

Therefore, this Privacy Policy applies to personal data collected by Mongarnet companies in relation to their products.

2. Data collected by Mongarnet

Data collection is carried out to improve the service we offer to all our users.

Data collection is carried out in two ways:

  1. Information provided directly by the user: for example, contact information (name, surname, email, etc.) provided to request information and make a purchase.
  2. Data obtained through the use of our services: we may collect data about what services you use and how you use them, for example, when you visit a web page for one of our products or how you interact with our content. This data includes:

2.1. Log Data: Every time you visit our website we may automatically obtain and store certain information in server logs. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc. This data may include:

Detailed information about how you use our service (for example, your search queries), IP address (an IP address is a number automatically assigned to a computer when it connects to the Internet), information about your device such as crashes, system activity, hardware settings, browser type, browser language, date and time of your request and referring URL.

2.2. Cookies and Activity File: Mongarnet, to provide measurement services, may use cookies when a user browses its websites. Cookies are files sent to the browser through a web server with the purpose of recording the user's activities during their browsing time. Complying with the characteristics expressed in our Cookies Policy.

3. Purpose of Treatment

The data we collect through our services is used to provide, maintain, protect and improve these services, develop new services and ensure the protection of our users and Mongarnet.

In compliance with the provisions of the RGPD, we inform you that, by accepting the Legal Conditions, you expressly and freely and unequivocally accept that your personal data be processed in Mongarnet for the purposes that have been declared in each case, according to the different data collection channels that we use. Among these purposes can be found the following:

    1. Manage and ship your orders.
    2. Send informative or promotional emails.
    3. Manage giveaways and promotions for each of our products.
    4. Sending commercial advertising communications by e-mail, SMS, social networks or any other electronic or physical means, present or future, that makes it possible to make communications. These commercial communications will be related to products or services offered by Mongarnet, as well as by collaborators or partners with whom it has reached a commercial promotion agreement among its clients.
    5. Conduct statistical studies
    6. Process orders, requests or any type of request made by the user through any of the contact forms made available to the user on the Mongarnet website.
    7. Forward the newsletter on the website.
    8. Preparation of profiles for advertising and commercial prospecting purposes.

4. Legal basis for processing

The legal basis or legitimacy for the processing of your personal data lies in the express consent that you grant to Mongarnet for the aforementioned purposes.

5. Data transfer

User data may be transferred if there is a legal obligation.

6. Data retention period

Your data will be kept for the duration of the purpose for which it was collected, following at all times the principle of limiting the conservation of data, or until you request its deletion, and always for the time necessary to comply with legal obligations.

7. Security measures and access controls

Mongarnet has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

The website uses generally accepted industry information security techniques, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data.

To achieve these purposes, the user/client agrees that Mongarnet obtains data for the purposes of the corresponding authentication of access controls.

8. Your Rights

You have the right to obtain confirmation as to whether Mongarnet is processing personal data that concerns you or not.

Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Mongarnet will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Likewise, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

If you wish to use any of your rights, you can contact hola@mongarnet.com by email.

Remember to provide the following information with your request: Name and surname, email address you use for the account or portal that is the subject of your request.

9. Underage users

In cases where minors have sent personal data through this website, Mongarnet is not responsible.

The legal guardians of the minor may exercise the right of access, rectification and cancellation of the data, by sending a written and signed request, including name, surname and ID with the precise instructions for this purpose to the email address hola@mongarnet.com

Finally, we inform you that you can contact the Spanish Data Protection Agency for any claim arising from the processing of your personal data.

10. Mongarnet Commitment

All data requested through the website is mandatory, as it is necessary to provide optimal service to the user. In the event that not all data is provided, Mongarnet does not guarantee that the information and services provided are completely adjusted to your needs.

Our present Privacy Policy may be modified at any time. We will not limit the rights of users under this Privacy Policy without their express consent.

We will post all changes to this Privacy Policy on this page and, if they are significant, we will provide a more prominent notice (for example, we will send an email notification if the change affects certain services).